Legal / customer policy

Terms of Service

Rules for the DOVA12 website and designated Signal Snapshot digital service.

Last updated: August 2, 2026

Overview

DOVA12 provides reflective digital content and a controlled service experience. By using the website or purchasing an activated paid service, you agree to use DOVA12 lawfully and in good faith, and to review the service, privacy, fulfillment, refund, and support information.

Signal Snapshot remains unavailable for public purchase until the service page and Stripe-hosted checkout explicitly show that sale is active.

What DOVA12 sells

When activated, Signal Snapshot is a one-time $5.00 USD human-reviewed interpretive digital result based on an accepted customer intake. It is not a subscription.

A purchase does not include therapy, professional advice, emergency response, private investigation, surveillance, live consultation, unlimited revisions, or a guaranteed prediction or relationship outcome.

Customer responsibility

You are responsible for the accuracy, lawfulness, and relevance of the information you submit.

  • Do not submit information you do not have the right to share.
  • Do not use DOVA12 for harassment, coercion, surveillance, fraud, or unsafe decision-making.
  • Do not submit passwords, full card numbers, government identifiers, medical records, legal case files, or unrelated sensitive data.

Payment and delivery

Stripe hosts the card-entry screen when Live checkout is available. DOVA12 starts fulfillment only after a signed provider event confirms payment and the intake is accepted.

The delivery target is within 72 elapsed hours after those prerequisites. The clock may pause only while DOVA12 is waiting for a requested customer clarification.

Availability and changes

DOVA12 may pause, narrow, decline, correct, or discontinue a request that is unsafe, unlawful, abusive, technically unavailable, outside scope, or missing required information. Planned features are not promises of availability.

Contact and governing context

Customer support routes through [email protected]. Formal legal or admin-required matters may route through [email protected]. These terms use Alaska, USA as the current governing-law context, subject to any non-waivable rights that apply to the customer.