Legal / policy index

Clear policies before purchase.

The service scope, privacy posture, delivery evidence, and refund position are published before checkout is activated.

Terms

Service boundaries, customer responsibilities, availability, and payment rules.

What DOVA12 collects, why it is used, retention, processors, and customer requests.

Payment proof, accepted intake, 72-hour target, pause rules, and delivery evidence.

Cancellation, work-start, digital delivery, duplicate charge, failed delivery, and applicable-law review.

Legal entity, mailing contact, customer support, and formal contact routes.